Refund policy

All sales are final, including but not limited to fresh flowers and plants.  We also do not accept returns on gift cards.

You can always contact us for any return question at info@fleuridesigns.com.

Damages and related issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  

You can always contact us at info@fleuridesigns.com or call us at 617.731.1500

Domestic Shipping only
Shipping is limited to the United States only. 

Refunds for damaged items
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@fleuridesigns.com.